Question 1

Do customers/carrier accounts count towards User Accounts?

Accepted Answer

No. You get unlimited customer/carrier/vendor accounts. Only internal team members who manage schedules and settings count as user accounts.

Question 2

Can my customers/carriers see all my appointments?

Accepted Answer

No. Each carrier or customer can only see appointments tied to their own account. Your internal schedule, other carriers' bookings, and facility-wide data remain private.

Question 3

I have many different locations. Can DataDocks handle that?

Accepted Answer

Yes. DataDocks was designed to scale horizontally across multiple locations. Each facility gets its own dashboard, capacity rules, and reporting while you maintain a unified view across all sites.

Question 4

Can I run DataDocks as a standalone product?

Accepted Answer

Absolutely. DataDocks works great as a standalone product with no other systems required. Many facilities start with DataDocks on its own and add integrations later as their needs grow.

Question 5

Can I integrate DataDocks with our current systems?

Accepted Answer

Yes. DataDocks integrates with many systems and provides a robust REST API. Contact us to seamlessly integrate your flow.

Question 6

Can we cancel at any time?

Accepted Answer

Yes. There's no minimum contract for DataDocks. You can cancel at any time without penalties or long-term commitments.

FAQ & Support

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Find out for yourself what DataDocks can do for your operations